Manager, Customer Experience & Commercial Strategies

US-IL-Naperville

KeHE External Careers

Req #: 28190
Type: Regular Full-Time
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KeHE Distributors, LLC

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				Overview:

Good people, working with good people, for our common good.

Sound good?

KeHE-a natural, organic, specialty and fresh food distributor-is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you!

Responsibilities:

The Manager of Customer Experience & Commercial Strategies plays a key cross-functional role supporting initiatives that connect Commercial strategy with Operations, Supply Chain, IT, and Customer Experience. This role helps translate commercial needs into executable solutions that improve customer onboarding, sales execution, fulfillment performance, and enterprise planning. The Manager will independently lead small projects and support larger, cross-functional initiatives led by senior leaders. Strong project management, analytical, and change management skills are required. As with all positions at KeHE Distributors, all actions are expected to reflect KeHE's Mission, Vision, and Values.

Qualifications:

EDUCATION AND EXPERIENCE:

* Bachelor's degree in Business, Engineering, Supply Chain, or related field required.
* Minimum of 4 years of experience in commercial operations, supply chain, project management, or related roles (food distribution or CPG preferred).
* Minimum of 1 year of informal leadership or project leadership experience required.
* PMP or similar certification preferred.
* Experience with OMS, WMS, TMS, planning systems, automation, or related technologies is a plus.

PHYSICAL REQUIREMENTS:

* Ability to sit, stand, or walk for extended periods.
* Frequent use of computers, phones, and office equipment.
* Occasional bending, twisting, or reaching.
* Fast-paced environment; occasional evening or weekend work may be required.
			
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