Manager Client Services
US-UT-St. George
SkyWest Airlines - Careers
Req #: 15241
Type: Regular Full-Time
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Overview: * Willing to relocate * Sitting at a computer for extended periods of time * Periodic standing, lifting, and bending * Weekend and holiday availability, as required * Travel as required * This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions. * This is not a Department of Transportation Safety Sensitive position. Responsibilities: * Applicant must poses a FAA Airman Certificate - Aircraft Dispatcher * Previous aviation or similar industry experience preferred * Proven strong leadership skills with the ability to motivate and work in a team environment * Exceptional organizational skills with the ability to research, analyze, problem solve and multi-task * Excellent communication skills * Advanced knowledge of Microsoft Office applications, including Outlook, Word, Excel and PowerPoint * Applicants must complete the online application process. Attach a letter of intent with resume * Prior experience as System Controller pr Charter Coordinator is preferred but not required Qualifications: * Primary liaison for clients and vendors to coordinate and assure service quality and delivery. * Close collaboration with Managing Director and Sales team to coordinate fulfillment of customer and interdepartmental requirements * Close collaboration with Director of Operations to assure compliance with operational and support requirements * In cooperation with OCC, provide supervision, direction and support for Charter Coordinators * General client relations activities including researching service difficulty issues and dispute resolution * Coordinate schedules and operational support requirements to ensure smooth operations * Cross-departmental coordination with OCC, Maintenance, Crew support and Operations teams to accurately coordinate daily operations. * Monitor daily charter activities and efficiently manage changes to ensure compliance and quality assurance * Maintain charter records and reports with high degree of accuracy. * Maintain positive and professional business partner relations * Oversee and track airport operations support requirements including but not limited to FBO ground support services * Promote safety, SMS, Safety Risk Management, Safety Assurance and communication * Conduct daily briefing with OO operations team, as directed * Additional duties as assigned
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