Loss Prevention Officer | Full Time | PM
US-TX-Irving
Omni Hotels Management Corporation
Req #: 130283
Type: Las Colinas
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Overview: This position ensures that all hotel guest, associates and hotel property are maintained in a safe and secure environment. Responsibilities: * Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. * Answer house calls to assist both guests and associates with respect to safety, security and hotel operations. * Initiate and follow-up with all investigations of crimes committed against property and persons. * Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner. * Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts. * Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions. * Monitor/distribute visitor and vendor access to the property by distributing visitor badges. * Perform frequent bag checks for associates leaving the property. * Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas. * Maintain confidentiality when dealing with sensitive guest or associate issues. * Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds. * Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety. * Other duties as assigned. Qualifications: * Good writing and report taking skill required. * Prior security experience preferred, preferably in a hotel environment. * Must be able to multi-task and make appropriate decisions in difficult situations. * Must be able to walk for extended periods of time. * Must be flexible to work all shifts, including days, nights, weekends and holidays. * Must be customer-service orientated, and have excellent hospitality skills. * CPR/AED/First Aid certification required upon hire. * Must reside within 50 miles of the hotel. * Valid Texas driver's license and an excellent driving record strongly preferred. * Hours :3pm to 11:30pm Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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