Loss Prevention Officer | 2nd Shift

				Overview:

 This position ensures that all hotel guest, associates and hotel property are maintained in a safe and secure environment. 

Responsibilities:

* Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.  
* Answer house calls to assist both guests and associates with respect to safety, security and hotel operations.
* Initiate and follow-up with all investigations of crimes committed against property and persons.  
* Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner.
* Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
* Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions.
* Monitor/distribute visitor and vender access to the property by distributing visitor badges.
* Perform frequent bag checks for associates leaving the property.
* Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas.
* Maintain confidentiality when dealing with sensitive guest or associate issues.
* Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds.
* Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety.

Qualifications:

* Must be able to stand and walk for up to 4 hours per shift.
* Must be able to communicate effectively by telephone, email, radio and reporting.  
* Must have basic computer knowledge.
* Must be able to reach various areas of the hotel/resort at a rapid pace if necessary.
* First Aid/CPR Certification is preferred.
* Must be able to remain clam and professional during stressful situations.
* Must be able to work a flexible schedule including day, evening, overnight shifts, weekends and holidays
* Must be 21+ with valid North Carolina Driver License
* Must pass pre-employment drug screening

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com."
			

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Omni Hotels Management Corporation

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