Overview:
To ensure the routines and tasks of each shift are properly completed in accordance with Omni standards.
Responsibilities:
* Responsible for coordinating the hiring and termination of all Security personnel in conjunction with the Director of Security.
* Ensures that all Security personnel functions are being properly completed by the Security Department.
* Ensures that shift personnel are properly assigned at all times.
* Responsible for disciplining Security personnel in conjunction with the Director Security.
* Reviews all reports completed by Security officers to ensure accuracy and timely submission.
* Maintains a good relationship with all departments within the hotel and ensures that efficient service is available at all times.
* Reports all observed hotel property deficiencies and safety hazards.
* Ensures that a thorough and complete investigation and report is made on incidents, (e.g., losses, thefts, and accidents and acts of violence) incurred by guests and associates.
* Responsible for coordinating guest room surveillance in conjunction with the Director of Security.
* Ensures that all phases of the key control program are maintained and any discrepancies noted are investigated thoroughly and reported to the Director of Security.
* Ensures that all items of security equipment (i.e., uniforms, walkie-talkies, cameras, etc.) are kept clean and in good working condition.
* Monitors all traffic in the lobby area and restaurant, restrooms, garage area, and room service area to control non-guest (i.e., drunks, prostitutes, vagrants, etc.)
* Reports all associates using unauthorized Hotel entrance/exits when reporting for work or leaving for the day to the Director of Security.
Qualifications:
* Must have 2+ years experience in Loss Prevention/Security Management role.
* Experience in Loss Prevention in an upscale establishment preferred.
* Previous experience in hospitality preferred
* Proven professionalism with guests and associates required
* Experience with and familiarity with OSHA standards required
* Previous experience with training and maintenance of safety standards
* Must have knowledge and experience with Microsoft Word, Excel, Outlook and PowerPoint.
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