Life New Business Support Services - Home Office Temporary Pool
US-MI-Lansing
careers
Req #: 8173
Type: Temporary Pool
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Overview: To be an effective team member of the Life New Business Department. To provide quality support services in a prompt and professional manner to Farm Bureau Insurance agents and underwriters. Responsibilities: Responsibilities: * Keying and verifying data, reviewing applications for completeness, alpha indexing, preparing policy files, sorting, delivering and processing mail, and retrieving files. * Assemble, check, and mail life and annuity policies along with necessary supporting documents, such as amendments, billings, and other correspondence necessary to assure proper and legal policy form. * Provide underwriting and agent support by ordering necessary underwriting requirements. * Process all financial transactions relating to an individual new business file. * Correspond with agents, their staff, and other employees of the Farm Bureau Family of Companies via e-mail, fax or telephone for information needed or requested in a prompt, accurate and professional manner * Maintain up-to-date knowledge of processing procedures, coverages and automated system operation for processing. Learn to develop and update processing procedures as needed. * Maintain departmental standards for production and accuracy. Record daily activity and production as directed. * Utilize an accurate understanding of company and customer, DIFS, agent, affiliated company relationships, and the company's core values and departmental standards for professionalism and courtesy in business conduct. * Assist in other areas of the division during low volume periods and as needed. * Perform general clerical duties as requested. Qualifications: Required: * High school diploma or equivalent required. * Experienced computer usage and proven skills in Microsoft Outlook, Word, Excel and PowerPoint required. * Keyboarding skills with accuracy required. * One-year professional office experience and customer service preferred. * Self-motivated and ability to learn quickly. * Excellent oral and written communication skills. * Ability to handle confidential and sensitive material with discretion. * Ability to handle simultaneous demands on time and attention. * Ability to perform professionally in a high speed and high-pressure environment. * Ability to work with a high degree of accuracy. Preferred * Associate's degree preferred * Minimum one year of experience in insurance processing preferred. * Experience working with Life and Annuity products preferred.
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