Overview:
To ensure a safe, efficient, and well-maintained hotel environment.
Responsibilities:
* Maintain all the refrigeration equipment in the building.
* Maintain all HVAC equipment in the building (guestrooms, public areas, function rooms)
* Provide technical assistance to other technicians as necessary.
* Work on other equipment as needed.
* Maintain inventory and orders HVAC supplies.
* Monitoring and operation of BMS (Building Management System).
* Maintain and protect guest room equipment, furnishings, fixtures and finishes. Assist mechanics and other engineers with all repairs as needed.
* Have a thorough understanding of Omni fire alarm procedures and other emergencies.
* Have a thorough understanding of Omni Hotel rules and regulations. Delivery of 5-Diamond service standards such as:
* Uniformed with name badges, in harmony with the theme of the property. o Knowledgeable about property and surrounding areas. o Polite and professional at all times.
* Gracious acknowledgement and greeting to all guests. o Maintains eye contact with all guests.
* Takes responsibility for guest's inquiries and problems. o Uses Guest's name frequently
Qualifications:
* Must have HVAC License
* Must have three plus years of HVAC experience, preferably in a hotel environment
* Ability and desire to learn new skills and repairs. Must have strong communication and writing skills.
* Requires general computer skills and basic knowledge of Microsoft Office & Excel and ability to learn other relative engineering programs. Must be organized and mechanically inclined with strong desire to learn building mechanics.
* Understanding of problem solving with minimal guest, associate or client disruption.
* Must interact with guests, associates and clients in a professional manner.
* Prior guest service experience required, preferably in hotels.
* Maintain a professional appearance, attitude, and performance
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