Leasing Manager
US-TX-Webster
External Office
Req #: 29167
Type: Full Time
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Overview: At RPM, we're in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today. The position: The Leasing Manager is responsible for effectively leading the leasing team and accomplishing effective leasing, marketing, and positive relations of an apartment complex Responsibilities: * Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary * Utilize marketing strategies to ensure traffic within the limitations of the Marketing Budget and the Marketing Plan (i.e. competitive rental rates, referrals, promotions, locators, and outreach) * Projects a favorable image of the community to achieve property objectives and public recognition * Focuses on securing resident retention in ways such as planning resident functions (i.e. parties, contests, etc.); attend after hours functions and participate as a host as needed * Completes all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner * Attends weekly and daily goal setting meetings as appropriate * Oversees leasing staff, including training, development, evaluation, and rewards while providing feedback on pricing, product, and the team. * Greet and qualify prospects professionally using guest cards in our Lead Management Software. Assist prospects with applications and deposits, adhering to company procedures and Fair Housing requirements * Keep an updated availability report, process applications with credit checks and rental history verification, then submit them for * Community Manager approval and follow up with applicants on their status * Show apartments and close sale, prepare them for move-ins, obtain new residents' signatures on paperwork, and provide community orientation * Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement * Conduct market research by surveying competing properties, implement outreach marketing, and update Radix (or equivalent) as needed * Manage lease renewals, send renewal notices, handle move-outs based on lease terms, apply fees when necessary, and keep property management software updated with move-in/out and renewal data * Provide excellent customer service while maintaining the highest standards for resident service * Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards Qualifications: Education & Experience: * Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience * 4 years' experience in Leasing capacity - Preferred * 2 years' experience in supervisory role - Preferred * Microsoft Office Suite, Project Management, Adobe, Property Management Software, PopCard or LTS experience * Valid driver's license - Required Physical Requirements: * May be required to sit for extended periods of time while working at a desk * May be required to climb stairs * Must be able to read documents, computer screens and data * Must be able to hear and understand verbal communications in person and over the phone or computer * May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds * Must be able to operate a computer, keyboard, mouse and other office equipment Work Environment: * This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements. * The office is an open setting which may include bright lights, constant noises and distractions. Employment with RPM Living is contingent upon successful completion of a background check and possession of a valid driver's license. RPM Living is an Equal Opportunity Employer. This job title is associated with Leasing Consultant, Sales Consultant, Leasing Specialist, Sales Specialist, and/or Marketing Specialist.
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