Learning Experience Designer - (Remote)
US-TN-Nashville
External Office
Req #: 33920
Type: Full Time
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Overview: At RPM, we're in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today. Purpose Statement: Our purpose is to create a thriving, future-ready workforce that transforms the property management industry. Through RPM Academy, we make learning accessible to all-delivering technical skillbuilding, leadership development, and career growth opportunities that empower associates to create extraordinary experiences for residents, clients, and each other. Responsibilities: * Leverage a Digital Adoption Platform (WalkMe) to develop systems-based training to support technical software training. * Design and develop learning solutions that meet the needs of an operational environment using a blend of learning modalities such as eLearning, instructor-led training, microlearning videos, on-the-job training, and more. * Apply adult learning theory to design process; collaborate with subject matter experts to incorporate feedback and recommend ways to effectively close skills gaps across of a variety of role types. * Use project management skills to manage small to medium-scale content development projects. * Continuously improve team learning design standards by staying ahead of industry trends and bringing practices that support learning efficacy, and content development efficiency. * Serve as a Learning Management System expert and super-user, maximizing the technology for an optimal learning experience. * Develop knowledge assessments to understand learning effectiveness and opportunities. Continually improve content based on assessment results and feedback. Qualifications: Physical Requirements: * May be required to sit or stand for extended periods of time * Must be able to read documents, computer screens and data * Must be able to hear and understand verbal communications in person and over the phone or computer * May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds * Must be able to operate a computer, keyboard, mouse and other office equipment Work Environment: * This is a remote role.
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