Learning & Development Specialist
US-CA-West Sacramento
Raley's
Req #: 20209
Type: Raley's
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Overview: Who We Are The Raley's Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA. Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners: Raley's, Bel Air, Nob Hill Foods, Raley's O-N-E Market, Bashas', Food City, AJ's Fine Foods and Bashas' Diné Market. In addition, The Raley's Companies bridges the divide between the physical and digital retail experiences through the operation of Apium Logistics, Fieldera and FieldTRUE. Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service and doing right by our team members, communities, and planet. Today, the Raley's, Bel Air Markets, Nob Hill Foods and Raley's O-N-E Market banners carry on Tom's legacy of innovation by serving as more than grocery stores. Our purpose of changing the way the world eats, one plate at a time, has made Raley's a trusted source for nutrition and wellness. We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices. We also serve as the destination for the best fresh products, affordable offerings, and personalized service. Responsibilities: What You Will Do As the Learning & Development Specialist, you will support learning across the organization by creating memorable and impactful ways to expand our team members' knowledge. In this role, you will design solutions that build knowledge of new processes, support core required learning and develop technical job skills. How You will Make a Difference * You will partner with organizational experts and leaders to develop learning and development plans that support building knowledge and job skills across multiple business areas. * You will conduct needs assessments, develop, implement, and evaluate training programs. * You will develop and design curriculum and courses to support identified learning needs, with an eye towards creating meaningful and impactful training. * You will support the continuous evolution of learning at The Raley's Companies. * You will be an administrator of the LMS system, including uploading learning content. How you align with our FAMILY values: Fearless: You're not afraid to share creative and bold ideas! Accountable: You pride yourself on being dependable and reliable. Memorable: You are good listener and you desire to make a positive and lasting impression on others. Inspiring: You're positive and adaptable. Learning: You like to stay up to date on industry and L&D best practices to ensure materials are relevant. YOU: You make a difference by engaging with people and have an innate desire to help. Who You Are * You value learning and desire to cultivate an environment where every member of the organization feels empowered and ready to do their job. * You have a passion for creating best-in-class training with the adult learner in mind. * You demonstrate strong verbal and written communication skills. * You are organized and can prioritize multiple tasks and projects. * You have a deep desire to provide meaningful service to your customers- our store and support center team members. * You like variety but are also okay with seeing long-range projects through and managing necessary administrative tasks such as data entry, filing, etc. * You have a keen attention to detail. * You enjoy solving problems. * You enjoy working on a team, in support of larger goals. * You enjoy being creative and innovative. * You are a strategic thinker. Qualifications: Must Haves * At least four (4) years of experience with instructional design, technical writing, graphic design and eLearn development; video and photography skills are preferred. * Advanced knowledge of eLearning tools such as Articulate, Adobe Creative Suite and Camtasia. * Strong Microsoft Office skills including PowerPoint, Word and Teams. * Ability to collaborate cross-organizationally to manage the full lifecycle of requests to the L&D team and work with SMEs at various levels of the organization to bring projects to life. * Knowledge of project management fundamentals. * Familiarity with posting content to a Learning Management System. * Strong business acumen. * Must possess a valid driver's license for frequent travel to stores and other locations. * This role is on-site at our West Sacramento office. Permanent residency in California or Nevada is a condition of employment for this position. This means a job offer may be denied or rescinded and, if employed, employment may be terminated if an applicant/team member ceases to reside in California or Nevada. Internal Applicants: * No disciplinary action during the past 6 months. * Your current leader must recommend that you apply for this position and provide endorsement upon request from HR. * You must upload a resume and answer all application questions.
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