Lead Slot Technician
US-IL-Joliet
Careers (PNG Apply)
Req #: 127975
Type: Regular Full-Time
|
|
|||||||||||
|
||||||||||||
Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Responsibilities: SUMMARY Maintain and repair electrical and mechanical devices on electronic gaming devices, kiosk machines and signage. Direct front line team members. Diagnose and repair electronic board malfunctions within the limits of accepted practice. ESSENTIAL DUTIES AND RESPONSIBILITIES * This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. * Assign daily duties to slot technicians, and oversee assignment completion * Keep Department Supervisor informed of any slot technician performance issues * Provide and assist in slot tech performance evaluation. * Diagnose and repair electronic components or wiring problems. * Diagnose repair and program progressive signs. * Respond to calls for assistance, troubleshoot and resolve electrical and mechanical malfunctions. * Perform preventative maintenance on slot machines as directed. * Assist slot supervision in the resolution of guest disputes regarding malfunctioning equipment. * Clean slot machines. * Test and debug equipment functioning following maintenance work according to the Illinois Gaming Board. * Direct the relocation, conversion of, or installation of equipment. * Responsible for the training of front line team members. * Must be able to lift 50 pounds, and team lift 400 pounds * Always conduct self in manner that reflects positively on the Hollywood Casino and encourage others to do the same. * Other duties as assigned. Qualifications: * Equivalent to two years of college with a thorough knowledge of electronics. * Two - three years slot repair experience is preferred. * Must be at least 21 years of age. * This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. * Must understand and speak the English language. * Ability to work all shifts including evenings, weekends and holidays.
Share this job:
