Lead Patient Services Rep
US-NJ-Glassboro
External Career Portal
Req #: 80786
Type: Full Time
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Responsibilities: Lead others in providing prompt and accurate patient registrations while delivering good customer service. Must be able to multitask and work in a team environment. This individual serves as a lead and the front-line contact person for all incoming patients. The incumbent will greet, register, schedule and provide general information to patients and/or their families. Ensures that insurance information is verified, co-pays are collected, and that patient charts are prepared in advance. At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient's Bill of Rights. Qualifications: All incumbents must satisfactorily complete a Cooper IDX training program to include Registration, Scheduling, E-Commerce and FSC.
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