Lead Medical Lab Scientist - Evenings

US-CT-NEW HAVEN

*YNHH External Careers

Req #: 78359
Type: Full Time Benefits Eligible
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Yale New Haven Health System

				Overview:

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Under the supervision of the Automation Chemistry Supervisor and the Laboratory Manager, the Lead technologist assists with the oversite of laboratory operations, including the monitoring of day -to-day operations, scheduling or edits to work assignments as needed, advanced problem solving resolution, monitoring of environmental issues, ordering and inventory control, and contributes to the employee appraisal system. Works under the direction of the supervisor and the manager to supervise technical staff in the areas of routine operation, special projects, assay research, and new test development. Coordinates the development of new protocols and the evaluation of new instrumentation. Participates and contributes to the laboratory Quality Control and Quality Assurance programs. Monitors CAP compliance and maintains compliance with new and revised regulatory requirements. Serves as a lead with regard to special projects, IT changes and upgrades, new protocols, and the implementation or evaluation of new instrumentation. Assists the supervisor and the manager with the monitoring of policy and policy changes as they apply to all assigned sections to enhance operational effectiveness. Provides technical assistance to all staff and serves as a resource capable of handling complex problems. Lead involvement in the training of staff on new and revised methodologies. Cooperatively and proactively assists in other areas as needed in a teamwork oriented environment. Maintains procedure knowledge and implements all new and revised procedures in real time. Maintains all Quality Control and Quality Assurance standards at all times. Provides proficiency testing oversight following all routine standards and workflow. Maintains effective communications and harmoniously transfers information of new and revised procedures to employees and shifts following all CHAMP and HRO standards. Maintains operational effectiveness and assumes full responsibility for continuing education requirements, licensure, and expertise to adapt as needed to an expanding department with increased testing complexity.

EEO/AA/Disability/Veteran

Responsibilities:

* 1. Demonstrates knowledge of all aspects of a given assay, including such concepts as analytical theory, control evaluation, reference ranges, critical values, clinical significance of the assay, instrumentation used, reagent stability, calibration, etc.
* 2. Demonstrates the ability to write laboratory procedures that conform to CLSI, CLIA, CAP and NYS DPH standards. Reviews and updates procedures on an annual or as-needed basis. Ensures that all staff in the section have read and understand all applicable procedures and/ or revisions.
* 3. Performs tests according to laboratory procedures with acceptable accuracy and precision. Performs at a high degree of skill with regards to analytical instrumentation, including operation, troubleshooting, and maintenance procedures.
* 4. As requested, in conjunction with the Medical Director, Lab Manager, and the Supervisor develops and /or evaluates new tests and methods including statistical testing, reagent issues, tests codes /fees, LIS issues, staff training, etc. Makes recommendations about implementation of these procedures.
* 5. Performs a wide variety of technical duties to ensure continuous reporting of accurate results.
* 6. Assists in the supervision of the department staff to ensure compliance with departmental and hospital policies and procedures.
* 7. Monitors daily work flow; and addresses problems/issues as they arise. Proactively and continually reassesses staffing needs in the lab section and rearranges as required in order to maintain optimum operational efficiency and attain target turnaround time goals.
* 8. Ensures that proper procedures are being followed by the staff; intervenes and takes corrective actions when improper procedures are being utilized.
* 9. Along with Laboratory Manager and the Supervisor, develops and implements training checklists, scripts and competency assessment materials used for staff training. Utilizes these materials to effectively perform and document staff training and competency in an organized fashion.
* 10. Participates in Performance review process for supervised staff by providing appropriate and timely input to the supervisor; maintains detailed documentation of incidents where performance standards are exceeded /not met.
* 11. Monitor staff compliance with hospital and laboratory policies and procedures.
* 12. Assists with conflicts among staff. Obtains facts in response to specific complaints and discuss the issues with the management team.
* 13. Performs a variety of tasks to ensure continuous day-to-day operations of the laboratory.
* 14. Reviews on a regular basis all aspects of the Chemistry Laboratory QC program, including QC data assessment by the staff, documentation of corrective action, review of QC data on a weekly /monthly basis, investigation and documentation of actions in response to outliers/shifts/trends.
* 15. Participates in the Chemistry Laboratory's Quality Assurance/Error Management program. Supervises staff submission of error data, attends monthly QA meetings, analyzes data, participates in the development of corrective actions, implements corrective actions, elicits staff feedback.
* 16. Oversees the CAP Proficiency Testing program for the laboratory section, to ensure that PT samples are tested in a timely fashion and in a manner that is compliant with regulatory requirements; completes CAP action reports, with the guidance of the Lab Medical Director and the management team, as needed.
* 17. Monitors and maintains inventory for the laboratory section; orders laboratory supplies /reagents in a manner that ensures adequate inventory levels; keeps emergency orders to less to a minimum.
* 18. Demonstrates excellent problem-solving skills; responds to problems in an immediate fashion; thoroughly investigates all aspects of the problem; responds to complaints in a timely fashion; demonstrates excellent customer service by always being courteous and responsive to a complaint.
* 19. Ensures that the laboratory section is in compliance with all items on the current CAP and NYS inspection checklists.
* 20. Supports staff in activities that enhance overall laboratory efficiency and environment. Recognizes staff ideas, encourages suggestions by providing feedback.
* 21. Demonstrates knowledge of use of laboratory computer functions including downtime procedures.
* 22. Participates in activities that demonstrate commitment to competency, career growth and professionalism.
* 23. Has excellent communication skills. Effectively communicates with the staff in a clear, concise and respectful manner. Encourages and elicits feedback from staff on work process improvement. Communicates well with other members of the Hospital staff, including physicians, nurses, managers and supervisors of other departments. Maintains open communication with other members of the Department of Laboratory Medicine. Effectively communicates pertinent issues to the Laboratory Manager and Supervisor.
* 24. Participates in continuing education/ professional enrichment and coordinates staff attendance for continuing educational programs offered for the staff.
* 25. Demonstrates a sensitivity to needs of coworkers and patients by monitoring adherence to policies governing confidentiality. Takes immediate action when violations occur.
* 26. Accepts constructive criticism in a positive manner and takes immediate corrective action to improve performance when needed.
* 27. Privately provides valuable feedback to staff. Never openly criticizes or embarrasses s
			
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