Lead Medical Assistant
US-NJ-Glassboro
External Career Portal
Req #: 80785
Type: Full Time
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Responsibilities: Under the direction of the manager of clinic operations, functions as a supervisor to clinical staff capable of preparing evaluations and providing in put on performance and administering evaluations. In addition, brings disciplinary items to the manager. Provides medical assistant support to the providers if there is a staffing need. At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient's Bill of Rights. All incumbents must have satisfactorily completed a Cooper IDX training program to include: Registration, Scheduling, E-Commerce and FSC. Annual eligibility certification required. Serves as a mentor and role model and displays Cooper's Core Values. Ability to provide on-site training. Excellent customer service skills; Strong interpersonal and communication skills to interact positively and effectively with patients, visitors and health care team members. Knowledge of patient rights, aseptic/sterile technique and infection control best practices. Excellent written communication skills, computer literate, typing skills, comfortable with Microsoft Office software. Must have reliable transportation and must be available to travel to all of the various clinical locations to meet business needs as determined by management.
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