Laboratory Support Technician-Phlebotomy- Downtown
US-IA-Sioux City
careers
Req #: 178352
Type: Full Time Benefits
|
Overview: Unity Point St. Luke's- Downtown Full Time, Evenings 12p-8:30p, rotating weekends and holidays Interfaces the laboratory to its Reference Laboratory and Hospital Customers by performing complex reference laboratory patient registrations as well as registrations for hospital laboratory outpatients, in both the Hospital Information System as well as in the Laboratory Information System. Determines Reference Laboratory billing based on numerous location codes for each facility. Orders all testing for the hospital laboratory in the Laboratory Information System, receives electronic orders and completes appropriately, and determines and validates medical necessity of all lab orders in addition to obtaining appropriate diagnoses from providers. Verifies the integrity of Reference Lab outreach shipments, performs specimen processing and communicates with Outreach Reference Clients and various hospital departments. Communicates specimen deliveries with laboratory couriers, communicates and distributes test results to providers, clients, and patients, performs manual charge entry and performs support functions for the pathologists, including medical examiner requests. Responsibilities: * Provides specimen processing for reference laboratory outreach patient testing, and initiates inpatient processing, requiring handling of patient specimens. * Assists lab outpatients in the collection process of specimens for testing. * Monitors patients during more complex lab test procedures and patients being held for provider notification of test results. * Uses the Lab and Mayo On-line test catalogs to ensure that the correct tests are ordered for providers and patients. * Assists patients in the completion of Authorizations prior to release of test information. * Initiates and resolves the problem patient specimen resolution process for the laboratory. * Communicates and interacts with patients and their families, with compassion and empathy, both on the phone and at the lab department. * Informs patients of potential denial by insurance, estimates appropriate costs and obtains appropriate ABN or Insurance Waiver according to insurance. Adds modifiers and account notes as appropriate per regulations. * Completes daily quality audits of the patient lab record. Qualifications: Education: * High School Diploma or equivalent required. * Associate's degree preferred. Experience: * One (1) year of work experience required. * Proficiency with Computer data entry functions required. * Experience in lab registration, order entry and specimen processing as well as experience with medical necessity requirements preferred. License(s)/Certification(s): * If designated to drive will be required to obtain OSHA Bio-Hazard Certification prior to transporting and maintain annually. * Valid driver's license when driving any vehicle for work-related reason required.
Share this job:
