Responsibilities:
* Follows SOPs to receive, log, accession, and process biological specimens. Ensures proper sample identification, integrity, and completeness. Handles add-on tests and prepares specimens for referral or special testing, including proper dispatch or courier coordination.
* Operates the pneumatic tube system according to infection control protocols. Distributes specimens accurately and promptly to appropriate laboratory sections.
* Answers calls professionally and courteously. Addresses inquiries regarding specimen collection or test results using reference materials or directs to appropriate staff. Follows up with callers in a timely manner.
* Collects blood specimens from patients when needed due to staffing shortages. Follows all identification, labeling, infection control, and safety protocols.
* Accurately documents all specimen-related activities in the LIS and/or logs. Manages section logs, send-out requisitions, and maintains documentation for reference lab processes. Files reports and processes related clerical tasks.
* Adheres to safety procedures; keeps the work area free of clutter and personal items. Reports hazards and participates in maintaining compliance with hospital, lab, and HIPAA regulations.
* Completes daily temperature checks on rooms, refrigerators, freezers, and incubators. Performs basic maintenance on assigned lab equipment and documents results as required.
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