Laboratory Assistant Coordinator
US-IL-Rock Island
careers
Req #: 180099
Type: Full Time Benefits
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Overview: 3rd Shift; 8:30pm-6:30am; every other weekend/holiday rotation Join our dynamic clinical laboratory team as a Laboratory Assistant Coordinator, where precision meets purpose and every improvement you make has a direct impact on patient care. In this pivotal role, you'll collaborate closely with Laboratory Assistants and Phlebotomists to enhance and streamline processes across the entire testing cycle-from pre-analytic preparation to analytic performance and post-analytic reporting. You'll take the lead in refining specimen handling and retention practices, strengthening quality control measures, supporting point-of-care testing, and ensuring accurate, timely result reporting in full compliance with CAP standards. This position is ideal for a motivated professional who thrives on both detail and innovation. You'll play a key role in driving strategic initiatives and performance improvements, helping shape a culture grounded in excellence, accountability, and continuous growth. Beyond operations, you'll be a problem-solver and change leader-navigating challenges, resolving conflicts, and guiding your team through evolving priorities with confidence and clarity. If you're passionate about advancing laboratory quality, influencing meaningful change, and contributing to a high-performing healthcare environment, this is your opportunity to make a lasting impact. Responsibilities: * Balances administrative leadership (up to 20%) with hands-on clinical and phlebotomy responsibilities (80%) * Supports daily operations of the phlebotomy department and assists leadership in meeting institutional goals * Drives process improvement across pre-analytic, analytic, and post-analytic workflows to ensure accuracy and timeliness * Ensures high-quality patient care by maintaining timely, accurate clinical information and strong provider satisfaction * Assists in resolving complex operational and phlebotomy-related issues using available resources and expertise * Leads and supports staff development, including training, onboarding, competency evaluation, and performance reviews * Promotes clear, consistent communication with staff and management to build trust and alignment * Recommends and implements policies, procedures, and workflow changes to improve efficiency, quality, and cost-effectiveness * Ensures compliance with regulatory standards (CAP, JCAHO, HIPAA, OSHA) and maintains quality assurance practices * Upholds organizational values, maintains required certifications and competencies, and supports compliance with healthcare regulations Qualifications: Required: * High School Diploma Experience: * 3-5 years of hospital phlebotomy experience License/Certifications: * ASCP certified or equivalent, or certified within 6 months of hire *Specific offers are determined by various factors, such as experience, skills, internal equity, and other business needs. The salary range listed does not include other forms of compensation which may include bonuses/incentive, differential pay, or other forms of compensation or benefits that may be applicable to this role.
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