LPN Urgent Care
US-IL-Pekin
External Apply Portal
Req #: 96993
Type: Part Time
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Overview: POSITION SUMMARY: The Licensed Practical Nurse Care Guide is responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. It is the role of the Care Guide to companion patients and their â œsecondary guests" through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit. The Care Guide is responsible for assisting the provider with front office and back-office duties in the outpatient management of patients on a rotating basis. This role is responsible for a variety of clinical functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the patient advocate, the Care Guide has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management. Floating to various facilities required based on business need. Qualifications: REQUIRED QUALIFICATIONS: Education: High School Diploma/ GED Licensure/ Certification: LPN License American Heart Association (BLS for Health Care Providers) to be completed within 2 weeks of hire date Other Skills/ Knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem-solving skills, with the ability to be detail oriented. Knowledge of Epic Ability to maintain effective and organized systems to ensure timely patient flow. PREFERRED QUALIFICATIONS: Experience: 1 year experience in a clinical service. Previous experience with an electronic health record. Experience with injections, minor procedure assistance OSF HealthCare is an Equal Opportunity Employer.
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