LEAD SURVEILLANCE
US-LA-Bossier City
Careers (PNG Apply)
Req #: 140118
Type: Regular Full-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. Responsibilities: * Provide and maintain a proactive surveillance operation that protects the assets of the Boomtown Casino by observing all customer/employee gaming and non-gaming activity with electronic surveillance monitoring equipment. * Ensure compliance with applicable laws, procedures, regulations and rules. * Responsible for coordinating activities between separate shifts in the absence of a Surveillance Supervisor. * Responsible for monitoring duties and responsibilities of Surveillance Operators II. * Monitors equipment and supplies. Qualifications: * High School Diploma or equivalent required. * Background in video or electronics strongly preferred; prior casino and support service experience a plus. * Must have excellent written and verbal communication skills; must be fluent and literate in English. * Thorough knowledge of casino games and operations preferred. * Thorough knowledge of casino cheating, scams, card counting, and player evaluations preferred. * Ability to maintain a high level of confidentiality and professionalism. * Ability to work collaboratively and communicate effectively with team members at all levels of the organization. * Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. * Highly organized and detail oriented. * Vision correctable to 20/20 with normal color acuity.
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