LEAD ENGAGEMENT SPECIALIST - FULL TIME
US-IL-Gurnee
Crossmark Test
Req #: 163062
Type: Regular Full-Time
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Overview: As a CROSSMARK Event Specialist Team Lead you will complete in-store food/product demonstrations/events, acquire and maintain knowledge of products represented, demonstrate products, engage consumers and sell products, and maintain high standards of customer service to increase sales. Responsibilities: * Management and maintenance of the equipment and supplies used for events to ensure they are clean and secured in the agreed upon area of the backroom. * Communicates with store management about the upcoming events and the execution of past events in their store. * Point person for all events being conducted in the store. Assists other Event Specialists with event kits, materials and tools as needed. * Possesses the aptitude and ability to gain adequate knowledge of the products represented. * Has desire and ability to proactively intercept, engage, interact, and sell product to the consumer in a positive manner. * Can effectively communicate the features and benefits of the product. * Ability to prepare and serve food samples including raw meats, produce and eggs complying with food safety guidelines. * Ability to prepare and serve food samples using small appliances such as microwaves, fryers, skillets, coffee makers and knives. * Can maintain a clean, sterile and safe work station using cleaning chemicals. * Maintains a professional appearance consistent with the requirements of the job. * Properly sets up and prepares Event Table for execution. * Achieves 100% execution on assigned work. * Assists with preparation for client visits and completes audit corrections. * Builds and maintains rapport with store personnel to effectively meet company and client objectives. * Completes expense reports as per Company Policy. * Prepares and submits all on-line requirements on the same day as Event execution. * Takes digital photos of Perfect Table Setup to document success stories for clients. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Education/Experience: High school diploma or general education degree (GED); or one to three months' related experience and/or training; or equivalent combination of education and experience. Physical Demands: The associate will be regularly required to: * Stand up to 8 hours at a time * Walk * Use hands and fingers to handle or feel * Reach with hands and arms (including reaching overhead) * Talk and hear * Stoop * Kneel * Crouch * Climb (including use of a 6' ladder) * Balance * Lift and carry up to 25 pounds (including occasional lifting of up to 50 pounds) * Push and pull a wheeled demonstration cart weighing up to 300 pounds fully laden with appliances, supplies and product * Prepare foods using cooking utensils such as knives, convection oven, fryer, coffee maker, electric fryer, microwaves and hot oils Be in contact with cleaning supplies Physical Appearance: * Individuals must ensure a professional appearance and proper grooming is in order. * The associate must present a neat, clean, and appropriately groomed appearance. * Specific Retailer Dress code requirements are included in the training documents. * In addition, tattoos must not be visible while the associate is engaged in their work assignments. Specific Skills: Proficient use of a Personal Computer and familiarity with Word, Excel, and Outlook. Specialized Knowledge, License, etc.: Local Food handlers permit may be required. Supervisory Responsibility, if any: None Working Conditions (environment in which the job is performed): Retail store environment with some travel. Language Skills: English is the primary language skill; however, bilingual skills may be required based on business necessity. CROSSMARK is committed to providing accessible employment practices and welcomes applications from people with disabilities. If you require accommodation for a disability during any stage of the recruitment process, please let us know. At CROSSMARK, you can get the job that gets your lifestyle. Whether you are seeking a career in retail merchandizing, the flexibility of a part-time job or full-time corporate employment, we have a place for you. Join our U.S. team of over 30,000 dedicated and talented individuals in providing expert sales and marketing services for the consumer goods industry. CROSSMARK is committed to providing accessible employment practices and welcomes applications from people with disabilities. If you require accommodation for a disability during any stage of the recruitment process, please let us know.