Overview:
Omni Nashville Hotel is excited to offer competitive wages and benefits, growth opportunities, paid time off, and hotel stay discounts! If you love hospitality, and have a passion to serve others then you'll love working with the Omni Nashville Hotel - apply today!
To provide efficient friendly customer service at Kitchen Notes restaurant at all times and to maintain a clean, professional quality outlet.
Responsibilities:
* Properly set-up and maintain a clean efficient service area of the bar throughout the shift
* Perform our guest services by using the Moments of Service guidelines
* Responsible for ringing orders into Micros, and delivering orders to the table
* Continually check back with guests
* Keep all supplies stocked
* Clean, clear and reset service areas
* Protect the hotel from liability with regard to over serving guests
* Complete all duties as assigned by manager
* Assist bartender when needed
* Ensure tables are set up properly
* Aid guests in locating other areas of the hotel (walk them to destination if possible)
* Attend all designated staff meetings and training sessions
* Familiarity with food and drink menus
* Adhere to cash handling standards
* Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
* Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
Qualifications:
* Minimum 1-2 years upscale casual serving experience
* Must have knowledge of wine, spirits, and beer
* Must have experience in selling and presenting wines
* Previous cash handling experience required
* Ability to work cohesively with co-workers both within and outside of your department
* Excellent customer service and problem solving skills.
* Must be TABC certified.
* Must be able to work a variety of shifts, including weekends and holidays
* Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift in an indoor/outdoor environments.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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