Overview:
Prepare food and display product in the department in a careful, clean, neat, and expedient manner while ensuring that all product is fresh, rotated, and well-stocked for our customers while maintaining great customer service.
Responsibilities:
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
* Commit to the "Golden Rule" and work with other associates to build a strong kitchen team.
* Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
* Handle each customer transaction in a courteous, friendly manner. Go out of your way to satisfy any request for assistance.
* Provide continuous attention to customers' needs at the service counter and be available for customer assistance and questions about food products.
* Offer assistance in finding or suggesting product selection.
* Guarantee outstanding product quality and presentation through cooperation with kitchen manager.
* Keep all kitchen ingredients or merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
* Participate actively in the control of shrink; use proper tares, check scales for accuracy, control "leftovers" and minimize waste.
* Demonstrate learned skills of product preparation, selling and display techniques.
* Practice the "Cleaner's Creed" and proper sanitation procedures.
* Follow all sanitation guidelines and standards.
* Ensure that company standards of safety, proper food handling practices, sanitation and productivity are maintained.
* Monitor cooler and display area temperature to ensure product quality; report refrigeration failure immediately.
* Able to operate and clean department equipment and tools.
Secondary Job Functions:
* Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
* Clean utensils, work tables, display cases, cooler and freezer, walls, fans, drains, and wipe counter tops.
* Present favorable impression in dress, personal hygiene and business attitude.
* Notify management of associate theft, customer shoplifting, unauthorized markdowns or property defacement.
* Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering department.
* Other duties as assigned by management.
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