Kennel Attendant - Grand Canyon South Rim
US-AZ-GRAND CANYON
Xanterra Attract Portal
Req #: 36703
Type: Full-Time Year-Round
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Overview: We're excited to hire and welcome team members to our national park locations! Xanterra Travel Collection(r) is a private company that provides concession services within national parks. All services operated by Xanterra, including lodging, dining, retail, and tour operations, are currently open and continue to operate as planned for the 2025 summer season. Any potential government layoffs within the National Park Service do not impact our positions or job offers. Live. Work. Explore. as a part of our Lodging team in Grand Canyon National Park! Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality. We're hiring a Kennel Attendant to Live. Work. Explore. at the south rim of the Grand Canyon! Job Summary: Daily operation of the Kennel Facility. The Details: Position Type: Full-Time, Year-Round Start Dates: May 2025 Pay: $15.55 / hour Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays) Why Grand Canyon South Rim? We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection(r), we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park. Life at the South Rim: * Low-cost employee housing (dormitory-style) and on-site employee meals (cafeteria-style) * Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth) * A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities * Meet people of all ages from all over the country and world! Benefits: * Medical, Dental, Vision * Paid Time Off and Holidays * Disability Insurance * 401k with match * Life and AD&D Insurance * Employee Assistance Program * Wellness Programs * Learning and Development Programs Perks: * Free Grand Canyon National Park pass * Rec Center - Fitness Equipment, Computers, and Free WiFi * Paid Day off on your birthday * Discounted mule rides * Free Grand Canyon Railway Train Rides * Retail, Lodging and Travel Discounts * Planned employee trips and activities * 15% Verizon service/products discount * $350 Referral Bonus Program * The adventure of a lifetime! Responsibilities: * Achieve consistent customer satisfaction by greeting and assisting guests in a welcoming and attentive manner, with attention to individual needs. * Register guest animals in a courteous, prompt and efficient manner. * Admit and release animals according to company policy, denying admittance, when necessary, based on health concerns or expired vaccine records. * Provide care to kennel occupants such as feeding, walking, cleaning runs. * Perform tasks as assigned by Kennel Lead. * Maintain security and cleanliness of kennel facility, inside and out. * Ability and willingness to cross train with other positions within the Rooms Department as needed. (Porters, Housekeeping, Front Desk or Switchboard as business volumes dictate). * Cooperate with National Park Service (NPS) Law Enforcement in boarding stray animals found by NPS and brought to the kennel in alignment with company policy and procedure. * Follow Xanterra security policies and procedures in the handling of company and guest information. * Handle guest accounts properly including recording of charges and collection of payment. * Maintain bank with accuracy and security. Follow all shift end procedures regarding proper bank balancing and deposits. * Handle routine guest complaints when possible, elevating more challenging situations to a supervisor. * Maintain advance reservations for kennel bookings. * Maintain good relations with the National Park Service and Coconino County Health Services in matters pertaining to inspections, licensing, and rabies control. * Adhere to all safety, risk management and environmental policies while performing tasks. * Other duties as assigned. Qualifications: * Previous kennel experience and/ or knowledge of kennel operations. * Demonstrated ability to interact with a diverse customer base in a professional and courteous manner. * Cash and credit card receipt handling experience. * Good verbal communication skills. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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