Kalia Theater Sales Manager
US-HI-Honolulu
Management
Req #: 79174
Type: Full-Time
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Overview: The Kalia Theater Group Sales Manager is responsible for effectively soliciting and securing group buiness and preferred partnerships for Kalai Theater. Responsibilities: * Meet or exceed sales solicitation and revenue goals. * Invite prospective clients to the venue for tours and site inspections. * Create target lists of B to B and B to C prospective clients. * Conduct a professional, thorough site inspection of the theater with clients and partners, exhibiting key features and benefits of the theater. * Assist in implementing special promotions/incentives relating to direct sales segments, i.e. parties, sales blitzes, etc. * Event manage definite groups from contract to event day of detailing. * Create, execute and negotiate group contracts. * Assist in the preparation of required reports in a timely manner. * Attend Group Business Review meeting with GM exhibiting strategic pricing acumen. * Develop a full working knowledge of the operations of the theater, including Food and Beverage, Guest Services and Reservations. * Develop a complete knowledge of company sales policies and SOP's and ensure knowledge of and adherence to those policies by the sales team. * Operate the Sales Department within established sales expense budget. * Initiate and follow up on leads. * Monitor production of all top accounts and evaluate trends within your market. * Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts. * Develop networking opportunities through active participation in community and professional associations, activities and events. Qualifications: * Hawaii Hotel Sales experience is essential for this role. * This is an onsite position. * College course work in related field helpful. * Experience in a hotel or a related field preferred. * High School diploma or equivalent required. * Must be skilled in Windows, Company approved spreadsheets and word processing. * Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Participate in M.O.D. coverage as required. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which include wearing nametags. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to maintain confidentiality of information. * Perform other duties as requested by management.
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