Overview:
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you'll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.
Responsibilities:
* Do you enjoy helping users solve technical issues and keeping SAP systems running smoothly while gaining hands‑on experience with real customer environments?
* Would you like to grow your SAP Basis skills in a supportive, collaborative team, learn the job, and work on diverse projects for international clients?
* Are you interested in starting your career at a large, global software and cloud solutions company that invests in your development and drives digital transformation worldwide?
Practical Information
Location: Poland | Reports to: Lead Expert Technology Implementation & Consulting | Work Arrangement: Remote | Contract type: Full-time | Visa Requirements: Valid Visa for Poland | Language Requirements: Fluent/professional Polish, written and verbal; communicative English
We are looking for a Junior SAP Basis Consultant to join our team, delivering customer‑focused SAP Basis services to a global customer base across both project work and support activities. You will work closely with end users, IT colleagues, and clients to help identify solutions and support delivery from design through implementation and ongoing maintenance. As part of the Managed Services team, you will also contribute to day‑to‑day IT support and participate in on‑call rotations to help ensure reliable service coverage.
Key responsibilities
* Provide day-to-day technical support within the Managed Services team, assisting client end-users with SAP- and IT-related issues to ensure stable system operations
* Troubleshoot and resolve incidents related to SAP environments, infrastructure, software, and connectivity, escalating when needed and documenting solutions
* Assist mid-size to large project teams with technical tasks under guidance, contributing to coordinated and timely project delivery
* Apply and further develop foundational database and OS knowledge across non-HANA platforms (Microsoft, Oracle, DB2; Linux/Unix/Windows)
* Contribute to and reuse SAP documentation, standards, and best practices to improve support efficiency and solution quality
* Participate in on-call support rotations, helping maintain service continuity and reducing operational burden on the team
* Actively engage in knowledge sharing and continuous learning, working towards SAP and platform certifications
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Qualifications:
* Familiarity with SAP landscapes across OS and database platforms (Unix/Linux/Windows; Oracle, DB2, SQL Server, MaxDB) and core SAP HANA concepts
* Hands-on experience with SAP system monitoring, performance tuning, and troubleshooting
* Foundational knowledge of SAP technologies, including SAP HANA, SAP Basis, and authentication concepts
* Understanding of SAP system operations such as system copies, user and transport management, job scheduling, and printer management
* Knowledge of ITIL concepts, project-based delivery, and experience in consulting or customer-facing environments; SAP or cloud certifications are a plus
* Strong analytical, problem-solving, and solution-oriented mindset with a willingness to learn and adapt quickly
* Good communication and collaboration skills, with the ability to work effectively within project teams and follow technical guidance
What's on offer
Our company benefits vary based on your location, but always include:
* Global company culture: We defined our 6 core values through our company culture (https://www.softwareone.com/en/our-story/our-values)
* A mentor who supports your successful start and is at your side with advice and action
* President's Club: Recognition awarded by leadership and your peers
* Flexible work: Do great work from anywhere but also visit local office to deliver excellence in team relationship
* Lifelong education: A variety of training and development opportunities covered by the company
* Hire to Grow: We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future
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