Overview:
Our award-winning Inside Sales & Retention team (located at 3 ADP Blvd, Roseland NJ, 70768) successfully drives existing and future customer decision-making by selling the value of Echostar's products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.
What's In It For You?
* Career Growth: Opportunity is our best benefit! You'll have the opportunity to promote two levels within your first year based on performance!
* Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually!
* Rewards and Recognition Program: Offering high-value prizes, elaborate trips, food perks and so much more
* Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
* Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans
* Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
* Continued Education: Tuition Reimbursement to support your career development
Application Process Overview:
After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire!
Responsibilities:
What You'll Be Doing:
* Successfully position and sell DISH and Boost Mobile products and services to new and existing customers
* Assess each customer's needs and offer the best valued solution
* Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals
* Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry
* Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages
* Provide excellent customer service to build and maintain customer relationships
Our Paid Training Program Offers You:
* Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role
* Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing
* Robust mentorship program to support New Hire onboarding
Qualifications:
* Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets
* Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally
* Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success
* Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability
* Integrity: Adheres to ethical standards, honesty, and transparency in all interactions
* Persuasion: Influence others' decisions and actions through clear communication, compelling arguments, and the effective demonstration of value
* Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone
* Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen
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