JRSS Network Technician
US-IL-Scott AFB
Trace Systems
Req #: 6626
Type: Regular Full-Time
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Overview: Job Title: JRSS Network Technician Job Location: Scott AFB, IL Responsibilities: Trace Systems is actively recruiting for an experienced and cleared Network Technician to join our team on-site on Scott AFB, IL. This position supports the Defense Information Systems Agency (DISA) providing worldwide 24/7/365 technical and operational support. Responsible for performing and training team members on the following duties: * Execute network operations, including analysis of customer traffic across the MPLS and JRSS infrastructure. * Perform real-time customer failovers to restore services during scheduled and unscheduled outages and maintenance activities. * Collaborate directly with customers and team members to ensure maximum network availability, minimizing or eliminating mission and operational impacts. * Proactively monitor network alarms using platform-specific network management tools. * Carry out change management tasks such as hardware replacements, software configurations, and ASI (Authorized Service Interruptions) management. * Utilize incident management systems to document all phases of service-impacting incidents, including outage reporting, isolation, escalation, and resolution. * Assess and resolve network incidents and deficiencies using expertise in one or more of the following areas: routers, switches, routing protocols, MPLS, VPN technologies, IDS/IPS, proxies, packet capture, network taps, load balancing, firewalls, and out-of-band management. Qualifications: * Active, in-scope US Government issued Secret clearance. * Due to the nature of the work and US Government requirements,US Citizenship is required. * Must possess a DoD-8570 IAT Level II baseline certification (e.g., Security+ CE or equivalent) at the time of start. * Ability to work in a 24/7 operational environment, including rotating shifts. * Experience in one or more of the following areas: alarm surveillance, fault management, LAN maintenance, or performance management. * Proficiency in one or more of the following technologies: routers, switches, routing protocols, Cisco, Juniper, and MPLS. * General understanding of network topologies and infrastructure.
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