Item Processing Specialist II
US-NE-Omaha
Careers (External)
Req #: 10761
Type: Full-Time
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Overview: Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members "do better." Joining PenFed is more than being an employee; it's about being a part of the PenFed family. PenFed is hiring an Item Processing Specialist II to work onsite at our Omaha, Nebraska service center. The primary purpose of this job is to ensure accurate allocation and availability of checks and/or financial instruments after analysis for acceptance, fraud risk and posting method impact to future payments, investor agreements, and reporting. The incumbent will be responsible for analyzing exception and return items requiring specialized handling from multiple sources within posting deadlines, and according to State, Fed and governing body regulations and PenFed established policies and procedures. This role is relied on to be the the subject matter expert on check acceptance, items processing, Federal Reserve files, funds availability, and UCC, regulations and policies governing the same. Support team, consumer banking, internal partners and PenFed goals and objectives to provide the best member experience and protect from losses. Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. * Analyze, distribute, or process checks, electronic files, and/or financial instruments while following established departmental policies and complying with Federal guidelines and PenFed policy and procedures. * Detect and report potential fraud transactions, checks, and suspicious account activity to management for further investigation and referral to BSA and FSO for additional review and compliance with provisions of the Bank Secrecy Act. * Ensure all financial transactions, processing and responses to members are within dictated time frames as determined by PenFed, regulations, and FRB. * Analyze reports and transactions for anomalies such as large dollar amount transactions. * Research and resolve rejected items and/or transactions requirement additional information for proper posting. * Reconcile transaction activity and balance all GLs, reporting, and FRB files daily. * Reconcile GL entries related to transactions processed, identify GL funds, and take appropriate actions. * Research and resolve discrepancies for checks and other financial instruments; respond to members and internal departments (to support CFPB, subpoenas, executive correspondence) within dictated time frames as determined by PenFed, and regulations. * Research and apply loan payoffs, adjust interest and fees, verify method for proper credit reporting and lien releases to insure titles are released to the appropriate recipient. * Assist and compile daily or monthly production reports as directed by management. * Provide support to teammates by assisting with new processes, procedures, and cross training in areas to develop skills to support the team. * Ensure all member documents that contain nonpublic personal information are secure and undisclosed for compliance with Regulation P of the Gramm-Leach-Bliley Act under guidelines enforced by the CFPB regulatory agency. * Other duties as assigned by management. Qualifications: Equivalent combination of education and experience is considered. * Associates Degree, preferred. * Minimum of three (3) years of experience with processing of financial instruments or experience analyzing and reviewing fraud trends is required. * Experience using standard computer software such as Microsoft Word and Excel. * Knowledge of financial institution structure, products, policies and procedures preferred. Supervisory Responsibility This position will not supervise employees. Licenses and Certifications There are no additional certifications required. Work Environment While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. *Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.* Travel Ability to travel to various worksites and be on-call may be required.
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