Overview:
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you'll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.
Responsibilities:
Welcome to SoftwareOne Academy - our global program dedicated to developing the next generation of professionals. A mix of work and learning!
This is a Customer Success Manager Internship based in our office in Milan.
You will be primary point of contact for customers. You will be responsible for a list of accounts in the region, coordinate with the various Teams in SoftwareOne and ensure customer needs are met in a timely & accurate manner.
Also, you will:
* Manage quote creation, order processing, and day-to-day customer requests
* Coordinates with the relevant Licensing Specialists to provide licence knowledge and support during the sales process
* Act as key resource for volume license offerings
* Acts as the single point of contact for account manager and customer, supporting their day-by-day delivery and overseeing
* Develop and maintain consultative relationships with existing customers
* Grow and maintain existing customer and partner relationships
* Establish and expand relationships with key executives and decision makers within each
Qualifications:
- You are available for a full-time internship and ideally have recently graduated with a high school diploma
- You speak fluent Italiand and English
- You manage Excel
- You have ability to:
* Show initiative
* Maintain a positive attitude
* Adapt to and embrace change in a rapidly changing environment
* Maintain and promote good client relations, maintain confidentiality of sensitive information
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