Intern, IT Support Services
US-NY-Melville
Careers (External)
Req #: 5733
Type: Intern
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Overview: Department * Information Technology Mentor's Title * Manager, IT Support Services Start Date * Summer 2026 Compensation * Paid Responsibilities: * Support expertise in following operating system platforms: Microsoft Windows 11 and Mac OS X * Support expertise in Microsoft Office 365 applications: OneDrive for Business, Teams, Forms, etc. * Support and troubleshoot all standard and non-standard desktop, laptop and printer hardware/ software * Research, resolve and respond to employee IT issues / problems / questions received via email, telephone calls, escalations or ticketing system Qualifications: * Certifications such as A+, MCP and MCSE is a plus * Must have excellent customer service skills to work with employees throughout the entire organization, including executive management * Must have excellent interpersonal skills * Strong problem-solving skills to identify issues and develop effective solutions * Ability to work well in a team environment, fostering collaboration and cooperation among team members.
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