Intern, Corporate Managed Services & Implementation
US-TX-Austin
External Office
Req #: 36306
Type: Temporary Full-Time
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Overview: At RPM, we're in the business of extraordinary. We believe people-first is the key to success, which is why we offer top industry pay, comprehensive benefits, and a path to upward mobility through career training and education. Join us and start your extraordinary journey today. The internship program will run from Monday, June 1, through Wednesday, August 5. Interns must be available to participate for the full duration of the program. Responsibilities: * Shadows Central Services leader in all areas to include: Application processing, Resident AI account services, Elise AI support, and onboarding and implementation of services * Completes tasks and assignments day-to-day to gain hands-on experience with centralized tasks, customer service, and on-site managed services activities * Assist with compiling data for special projects to gain a better understanding of the various functions within the business * Assists with onboarding and implementation of services to gain experience in onboarding coordination efforts * Participate in department meetings and assist with different department projects * Attends internship meetings hosted by the Internship Liaison and Associate Experience team * Participates in varying department projects and meetings to include administrative tasks, audits, data collection, research, and preparation of reports or presentations * Collaborate with cross-functional teams to learn departmental workflows and assist with ongoing initiatives across the organization * Completes a final program assessment/evaluation with the Director of Central Services * Performs other duties as assigned Qualifications: Physical Requirements: * May be required to sit or stand for extended periods of time * Must be able to read documents, computer screens and data * Must be able to hear and understand verbal communications in person and over the phone or computer * May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds * Must be able to operate a computer, keyboard, mouse and other office equipment Work Environment: * This is an in-office role, requiring the associate to work in one of our corporate or regional offices 5 days per week * The office is an open setting which may include bright lights, constant noises and distractions
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