Integrated Test Environment Facility Distribution Operations Specialist - Intermediate

				Overview:

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform(r) provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty and veteran employees.

Responsibilities:

Empower AI: As an Integrated Test Environment Facility (ITEF) Distribution Operations Specialist, you will provide services in support of the Army Network Enterprise Technology Command (NETCOM) on the Army Department of Defense Information Network (DoDIN-A) Cybersecurity and Network Operations Mission Support (ADCNOMS) contract. As a member of the ITEF team, you will support NETCOM's isolated test and development enclave used to support CCRM operations, security implementation, interoperability, Tier III break/fix operations for current and emerging enterprise capabilities. Responsibilities encompass facility maintenance to include HVAC, power, rack allocation, remote access, and physical security. The ITEF consists of physical and virtualized servers that replicate operational DoDIN-A systems. Some systems built in the ITEF are enduring while others are ephemeral.

Highlights of Responsibilities:

* Provide Logistics Support Services.
* Complete required training for Global Combat Support System-Army access.
* Maintain hardware database/spreadsheet detailing all ITEF assets and all GFE issued.
* Maintain current rack elevation records for ITEF.
* Assist with cyclic asset inventories (25% quarterly), to include locating and documenting the status all equipment required by each inventory.
* Ensure all paperwork is provided to Government for annual inspection.
* Complete and provide all paperwork required for any turn in items, lateral transfers, RMA's, and received items.
* Assist with degauss and/or destruction of hard drives pulled from equipment for turn in.
* Assist ITEF customers with shipping and receiving equipment needed to complete their mission.
* Coordinate with Property Book Office for any items for turn in and/or pick up.
* Provide Configuration Management Services.
* Track and maintain the configuration management and configurable items of physical network connections, operating system products, and applications supported as part of the core laboratory baseline.
* Maintain baseline software, software configuration or build documentation, software version information, and test plans for ITEF core capabilities, as approved by the DoDIN-A CAB.

Qualifications:

Minimum Requirements:

* Secret Security Clearance
* Bachelor's degree
* 4 - 9 years of experience
* Intermediate experience with Microsoft Office products.

Preferred Qualifications:

* CCNA certification
* Commvault Certified Professional certification
* VMware Horizon 8.x Professional Certification
* Citrix Certified Associate (CCA) certification
* VMware Certified Professional Data Center Virtualization 2024 certification
* CE Certification: DISA ACAS Training certification
* ITIL v4 Foundations certification
* Security+ certification

Physical Requirements:

* Sitting for long periods
* Standing for long periods
* Ambulate throughout an office
* Ambulate between several buildings
* Stoop, kneel, crouch, or crawl as required
* Travel by land or air transportation 10% or less
			

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