Insurance Billing and Follow Up Specialist II

US-IA-Des Moines

careers

Req #: 169899
Type: Full Time Benefits

UnityPoint Health

				Overview:

Insurance Billing and Follow Up Specialist II will be responsible for performing all billing and follow-up functions, including the investigation of payment delays, resulting from no response, denied, rejected and/or pending claims with the objective of appropriately maximizing reimbursements and ensuring that claims are paid in a timely manner. This position requires strong decision-making ability around complex claims processing workflows and regulations that requires utilization of data coming from multiple resources. To evaluate billing and follow-up issues appropriately, Reps will need to have an understanding of the entire Revenue Cycle and be able to interact with Government and Commercial insurances.

Location: Remote - applicants preferably reside within the UnityPoint Health footprint of Iowa, Illinois, or Wisconsin. 

Hours: Monday-Friday, day shift 

Candidates must have permanent work authorization in the U.S. This position does not offer visa sponsorship.

Responsibilities:

Billing and Follow Up Responsibilities

* Resolve billing errors/edits, including accounts with Stop Bills and "DNBs" to ensure all claims are filed in a timely manner
* Ensure all claims are accurately transmitted daily and all appropriate documentation is sent when required
* Verify eligibility and claims status on unpaid claims
* Review payment denials and discrepancies and take appropriate action to correct the accounts/claims. 
* Respond to customer service inquiries
* Perform charge corrections when necessary to ensure services previously billed incorrectly are billed out correctly
* Submit replacement, cancel and appeal claims to third party payers
* Provide timely feedback to management of identified claims issues, repetitive errors, and payer trends to expedite claims adjudication. 
* Work accounts in assigned queues in accordance with departmental guidelines. 
* Contact patients for needed information so claims are processed /paid in a timely manner
* Work directly with third party payers and internal/external customers toward effective claims resolution.

Qualifications:

* High school graduate or GED equivalent 
* Medical billing experience
* Interpersonal skills 
* Written and verbal communication 
* Basic computer skills
* Motivation 
* Teamwork 
* Customer/Patient focused 
* Professionalism 
* Planning and organizing skills
			
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