Instructor/Training Developer - Intermediate

				Overview:

By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide.

Responsibilities:

* Develop and deliver virtual and in-person training for all modules and functional areas of the DCMA CAFM SaaS solution to an estimated 50 users, ensuring users can independently operate and maximize the solution's capabilities.
* Prepare comprehensive training materials (agendas, manuals, user guides, job aids, evaluation forms, certificates, and supporting documentation) compliant with Section 508 accessibility standards.
* Coordinate and conduct instructor-led and web-based training sessions, including national, regional, on-site, and remote formats as requested by DCMA.
* Update and adapt training content in response to system upgrades or substantive changes in functionality (i.e., more than 20% change).
* Provide online access to up-to-date educational content, user manuals, courseware, technical reports, and other related documents for all trainees and the COR, COTR, and IT PM.
* Collect and evaluate training feedback to inform continuous improvement of instructional methods and course materials.
* Collaborate with government stakeholders to ensure training aligns with CAFM operational requirements and user needs.
* Deliver all training materials to the COR for review at least 20 business days prior to events and revise per government feedback within five business days.
* Maintain organized records of training attendance, participant evaluations, and issued training certificates.

Qualifications:

* Bachelor's Degree in Education, Instructional Design, Information Technology, Business Administration, or a related field.
* Minimum 3 years' experience as a technical instructor, training developer, or instructional designer, preferably supporting software, enterprise SaaS, or facility management solutions in a federal environment.
* Demonstrated ability to develop and deliver effective technical training-including virtual, in-person, and hybrid formats-to diverse user groups.
* Proficiency in preparing professional training materials and user documentation in alignment with government and Section 508 accessibility requirements.
* Experience delivering training using distance learning/webinar technologies and collaboration platforms (e.g., MS Teams, Zoom, WebEx).
			

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