Overview:
As a Steampunk Instructional Designer, you be responsible for developing and implementing a new learning management system. You will work as part of a cross functional team to engage with end users to design an effective approach to ensure adoption of the system.
Responsibilities:
* Support the training development, delivery and user adoption of a new LMS.
* Lead efforts to develop interactive and engaging training materials (training videos, user guides, gamified learning).
* Understand and analyze business processes and work with teams to transition requirements into training materials for client.
* Analyze existing training materials and provide assessment.
* Producing, editing, recording and audio/visual content that is 508 compliant with closed captions.
* Incorporating knowledge checks and/or interactive learning techniques.
* Developing extra modules for future use.
* Developing supplemental materials (e.g. infographics, case studies, fact sheets, video clips with closed caption, or reference sheets).
* Deliver and facilitate training
Qualifications:
* Bachelor's Degree with 10+ years of work experience OR Masters degree and 8+ years of work experience
* 5+ years experience in large scale IT training efforts
* 3+ years experience in areas of change management and communications
* Knowledge and awareness of ADDIE
* Excellent verbal and written communication skills
* Familiarity with design thinking
Preferred Skills:
* Experience working with Salesforce
* Experience working with Articulate 360 - Storyline and Rise
* Experience working on multi-disciplinary, cross-functional teams including Service Designers, UX and UI designers, technologists, data scientists, engineers, and solution architects
* Experience working within an Agile delivery framework
* Previous work experience in or with the federal government
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