Inside Sales Rep Sr
SG-Singapore
APAC
Req #: 108888
Type: Employee|Employee|Regular Full-time
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Overview: Independently, or as part of a team, contacts existing and/or prospective customers by telephone. Identifies products and/or services that can benefit customer's needs. Typically, responsible for larger accounts, higher than average quotas, or more advanced products or services. Responsibilities: * Knowledge/Expertise * Technical Skills - Uses moderate domain/solutions knowledge * Knowledge of Zebra - Utilizes solid understanding of all Products/Services in business * Sales Skills - Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills * Managerial Skills - Understands policies and practices related to role and shares ideas for improvement * Business Acumen - Understands and explains how Zebra solutions can help customer's business results; obtains profitable revenue growth via value proposition vs. competition * Market/customer Knowledge - Uses full knowledge of customer's business and market economics/trends to position effectively versus competition * Solution Complexity/Strategic Thinking * Nature of Problems Solved - Solves routine problems of moderate complexity (e.g. verifying technical compatibility) at the customer level * Role in Addressing Problems - Understands and resolves problems with support from technical resources * Complexity of Solutions - Typically medium complexity (e.g. value proposition vs. competition), but may have some complex projects that require unique coordination of technical resources * Freedom to Act * Level of Guidance - Works under general supervision. Makes decisions of moderate complexity that impact deliverables of projects; exercises judgment in approach, sometimes requiring and assessing tradeoffs * Takes Direction From - Group Manager and Directors * Customer Interface * Role - Acts independently or as a team lead for ad-hoc teams * Level of Customer Contact - Buyers/decision makers for small and mid-sized deals and end users * Main Level of Interaction - Responsible for influencing the customer to purchase moderate size projects * Required Knowledge of Customer - Operational strategies for success and competitors * Accountability * Business and Financial Impact - Responsible for individual revenue attainment with established prices and personal expenses * Relative Size and Scope - Moderate to average individual quota size for business and like roles * Types of Projects - Many transactions with some moderately complex deals * Strategic Impact for Zebra - Medium/mid-term Qualifications: * Bachelors or equivalent experience * 2-5 years of applicable experience * Uses moderate domain/solutions knowledge * Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills * Understands policies and practices related to role and shares ideas for improvement * Ability to communicate in Bahasa Malay or Bahasa Indonesia will be an added advantage as you would be engaging with customers and partners who are based in Malaysia and Indonesia.
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