Overview:
Independently, or as part of a team, contacts existing and/or prospective customers by telephone. Identifies products and/or services that can benefit customer's needs. Typically, responsible for larger accounts, higher than average quotas, or more advanced products or services.
Responsibilities:
* Knowledge/Expertise
* Technical Skills - Uses moderate domain/solutions knowledge
* Knowledge of Zebra - Utilizes solid understanding of all Products/Services in business
* Sales Skills - Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
* Managerial Skills - Understands policies and practices related to role and shares ideas for improvement
* Business Acumen - Understands and explains how Zebra solutions can help customer's business results; obtains profitable revenue growth via value proposition vs. competition
* Market/customer Knowledge - Uses full knowledge of customer's business and market economics/trends to position effectively versus competition
* Solution Complexity/Strategic Thinking
* Nature of Problems Solved - Solves routine problems of moderate complexity (e.g. verifying technical compatibility) at the customer level
* Role in Addressing Problems - Understands and resolves problems with support from technical resources
* Complexity of Solutions - Typically medium complexity (e.g. value proposition vs. competition), but may have some complex projects that require unique coordination of technical resources
* Freedom to Act
* Level of Guidance - Works under general supervision. Makes decisions of moderate complexity that impact deliverables of projects; exercises judgment in approach, sometimes requiring and assessing tradeoffs
* Takes Direction From - Group Manager and Directors
* Customer Interface
* Role - Acts independently or as a team lead for ad-hoc teams
* Level of Customer Contact - Buyers/decision makers for small and mid-sized deals and end users
* Main Level of Interaction - Responsible for influencing the customer to purchase moderate size projects
* Required Knowledge of Customer - Operational strategies for success and competitors
* Accountability
* Business and Financial Impact - Responsible for individual revenue attainment with established prices and personal expenses
* Relative Size and Scope - Moderate to average individual quota size for business and like roles
* Types of Projects - Many transactions with some moderately complex deals
* Strategic Impact for Zebra - Medium/mid-term
Qualifications:
* Bachelors or equivalent experience
* 2-5 years of applicable experience
* Uses moderate domain/solutions knowledge
* Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
* Understands policies and practices related to role and shares ideas for improvement
* Ability to communicate in Hindi will be an added advantage as you would be engaging with customers and partners who are based in India
Share this job:
Share this Job