Infrastructure Operations Admin 2
IN-TG-Hyderabad
Hyland Software
Req #: 12935
Type: Regular Full Time
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Overview: Job Description * This role is responsible for maintaining network solutions and assisting with implementing, monitoring, configuring, troubleshooting, and maintaining the IT Infrastructure. Responsibilities: * Respond to requests related to systems and resolve reported network issues. * Troubleshoot and resolve issues in a timely manner with oversight from team members; apply basic best practice knowledge in problem resolution. * Contribute to projects involving installations, upgrades and modernization of servers and systems * Assist with audits of servers and environment to ensure compliance with established standards, policies and configuration guidelines. * Provide support for Infrastructure systems such as server maintenance, storage, networking, database administration, network security, messaging, directory services, server virtualization, monitoring, etc. * Compose internal documentation with oversight from team members that reflects processes and system configuration. * Establishes networking environment by implementing system configuration, documenting, and enforcing system standards. * Secures network system by enforcing procedures with minimal oversight from other team members. * Implement and maintain recovery procedures for systems with oversight from other team members. * Monitor systems for anomalies and disruptions, and respond accordingly with minimal oversight from team members. * Gathers information for audits of network devices to ensure compliance with established standards, policies and configuration guidelines. * Provide input for innovative and assist in implementation of effective and successful changes to processes or technology. Qualifications: * About 2-3 years of experience as a Network Administrator or Infrastructure Administrator * Good experience in systems administration * Good experience with Windows, McOS Operating systems * Experience with virtualization technology * Knowledge of Dell, IBM, Cisco and/or HP server hardware * Experience with Microsoft Windows network environments, including Microsoft Active Directory * Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact * Good organizational, multi-tasking, and time management skills * Good critical thinking and problem solving skills * Driven to learn and stay current with technology * Ability to work outside of normal business hours (evenings, weekends, etc.) - on call rotations every 6 months for 2 weeks * Sharp, fast learner with technology curiosity and aptitude * Able to thrive in a fast paced, deadline driven environment * Knowledge in route, switch, and firewall technologies * Knowledge in load balancing technologies * Knowledge in Microsoft products * Experience with Copilot Tools/technologies we work with on a daily basis * RoyalTS * WinSCP to access Ansible for Certificate Renewals. * Notepad++ * Visio * Excel * Network Password Manager * Confluence Documentation * LAN Sweeper * Palo Alto Firewalls * Cisco Phone Servers * RingCentral * Switches * Aruba Controllers * vCenter * Split DNS * IPAM * GlobalSign * Ansible * Load Balancers * Pulse / Ivanti Appliances * Client Services * ECM * McAfee * JAMF * JAMF Protect * JAMF Threat Defense * ABM * Patch My PC * Recast RCT * WSUS * SSRS * PowerShell * Network Password Manager * LanSweeper * vSphere * mRemoteNG * Excel * InTune * Defender * Bitlocker * Azure * Line of Business Applications * RoyalTS * Manage Engine * Exchange On-prem and Online * Azure * Powershell * Proofpoint * Zoom * Slack * OnTV * M365 Admin Center * Sharepoint * Compute/R&D * vSphere * LAPS * IPAM * PagerDuty * GParted * Notepad++ * GS RichCopy 360 * CXSuite * Active Directory * Last Pass * Powershell * Azure * MS Office * Putty * Royal TS * SQL Server * SSMS * SQL Developer (for Oracle) * Oracle Database * Response Codes (HUB) * Lansweeper * NetApp / ONTAP * Cisco UCS Manager * Cyber Security * Rapid7 * Security Scorecard * Bitsight * Cyberark
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