Infrastructure Administrator 1
IN-WB-Kolkata
Hyland Software
Req #: 12560
Type: Regular Full Time
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Overview: Job Description * This role is responsible for assisting with implementing monitoring configuring troubleshooting and maintaining the IT Infrastructure. Responsibilities * Respond to requests related to basic systems * Troubleshoot and resolve issues in a timely manner with direct oversight from team members for guidance on how to apply best practices in problem resolution * Assist with projects involving installations upgrades and modernization of servers and systems * Assist with audits of servers and environment to ensure compliance with established standards policies and configuration guidelines * Provide support for Infrastructure systems such as server maintenance storage networking database administration network security messaging directory services server virtualization monitoring etc. * Compose internal documentation with direct oversight from team members that reflects processes and system configuration * Grow knowledge and be aware of best practices and market trends * Participate in the maintenance testing and execution of the disaster recovery plan Minimum Qualifications * High School Diploma * Knowledge of principles of systems administration * Speak or write with ease clarity and impact using a communication style appropriate to the subject and the audience * Demonstrated ability to write concise logical grammatically correct documentation * Good analytical and problem solving skills * Ability to work outside of normal business hours (evenings weekends etc.) * Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job * Up to 10% travel time required Responsibilities: * Respond to requests related to basic systems * Troubleshoot and resolve issues in a timely manner with direct oversight from team members for guidance on how to apply best practices in problem resolution * Assist with projects involving installations, upgrades and modernization of servers and systems * Assist with audits of servers and environment to ensure compliance with established standards, policies and configuration guidelines * Provide support for Infrastructure systems such as server maintenance, storage, networking, database administration, network security, messaging, directory services, server virtualization, monitoring, etc. * Compose internal documentation with direct oversight from team members that reflects processes and system configuration * Grow knowledge and be aware of best practices and market trends * Participate in the maintenance, testing, and execution of the disaster recovery plan Qualifications: * High School Diploma * Knowledge of principles of systems administration * Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience * Demonstrated ability to write concise, logical, grammatically correct documentation * Good analytical and problem solving skills * Ability to work outside of normal business hours (evenings, weekends, etc.) * Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job * Up to 10% travel time required
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