Overview:
Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for an Instrument Sales Account Manager to support the very successful growth of our businesses across. Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and improve our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented Instrument sales teams have over the years delivered great and sustainable business results. With a constant focus on growth and by developing new markets we are able to increase the business even within very challenging economic circumstances.
Market Instrument Account Manager has full responsibility for instrument sales activities in his/her own territory in designated vertical market (Chemical Materials / food & environmental) including strong customer relationship building by delivering customer benefit based on keen understanding on the customers' needs and challenges.
Responsibilities:
Instrument Sales Account Manager will work as a fundamental role in achieving ambitious customer acquisition and business growth objectives.
* Meet or exceed sales targets
* New account/contact creation
* Maintain installed-base customer satisfaction
* Submit accurate and timely monthly sales forecasts
* Manage the whole sales process in aligned with compliance
* New account/contact creation
* Potential customer opportunity development and management
* Instrument distributors opportunity creation and management in COMPASS
* Provide information based on customer challenge and needs to marketing team to create business development programs
Qualifications:
Education:
* Bachelors/Masters Degree in scientific area such as chemistry, biology, or biochemistry
Experience:
* Minimum Bachelor degree
* Working experience (preferrable in chromatography, spectroscopy industry) around 3 years+
* Previous experience a related sales position preferred.
* Proficiency in Microsoft Office and CRM software such as Salesforce.com.
* Excellent communication skills, both verbal and written.
* Good organizational skills and the ability to multitask.
* Excellent phone and cold calling skills.
* Exceptional customer service skills.
* Strong listening and sales skills.
* Ability to achieve targets.
* Good English skill preferred
Travel:
* This is a territory-based position with travelling within your designated territory, and occasional travels to other countries for activities such as governance of department, local business support, meetings and training.
* Seoul, Gyounggi territory based
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