Industrial Service Tech - Cleveland, Oh

				Overview:

East Penn Mfg., a world class leader in automotive battery manufacturing is expanding our service network and has an Industrial Service Technician position open at our Tri-City subsidiary in Cleveland, Ohio.  This field technician role requires daily travel to the customers within your Cleveland territory.  You will be assigned a company service vehicle for use during work assignments and customer visits.  The ideal candidate is highly motivated, works well independently, and has a customer focused mindset.  

Starting hourly wage between $20.00-$24.00 or more depending on industry experience.

Pay ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and training.

Responsibilities:

Communicates and works with maintenance managers, maintenance mechanics, electric truck mechanics, electricians, contractors, and East Penn Manufacturing's salespeople.

* Dealing with customer complaints and down equipment.
* Travels to customer locations.
* Evaluates battery and charging equipment.
* Must be able to make on‑site repairs of batteries and chargers.
* Must be able to create and maintain documents explaining customer's fleet by type, amp hour, repairs, recommendations, billing, and repairs.
* Reports to Regional Branch Manager based out of Cleveland, OH.
* Service area will cover Cleveland, Ohio and the surrounding area with daily travel to customer locations.
* Maintains regular attendance.
* Ability to work mandatory over time.
* Performs other duties as requested by Management.
* Responsible for producing a high quality product.
* Responsible for proper hygiene, housekeeping, and safety practices.

Qualifications:

Skills: Mechanical ability.  Electrical background, AC/DC preferred with basic knowledge of 240V three phase and 480V three phase.  Strong communication skills and self motivation.

Qualifications:

* Ideal candidate currently resides in the Geater Cleveland, Ohio area.
* Must have a valid driver's license and good driving record.
			

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East Penn Manufacturing Company, Inc.