Overview:
To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.
Responsibilities:
Essential Functions
* Responsible to answer the phone within three rings.
* Take orders for guests.
* Must follow prepared scenario to encourage upselling.
* Give the approximate time of delivery for the order.
* Prepare payment of checks.
* Knowledge of food menu and wine list.
* Know and adhere to all liability laws.
* Printing of reports at the end of the shift and banking out.
* Complete other duties assigned.
* Attend all designated staff meetings and training sessions.
Hotel Specific Essential Functions:
* Repeat back complete order to guest.
* Close out checks in a timely manner.
Qualifications:
* Good communication skills both written and verbal
* Enthusiastic and friendly with a positive attitude
* Must have previous food and beverage experience in fine dining or hotel
* Room Service experience is preferred
* Must be able to work a flexible schedule including weekends and holidays
* Minimum high school diploma
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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