In Room Dining Captain | Full Time

				Overview:

Ensure proper training, and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Be the Manager on Duty in absence of a Food & Beverage Manager.

Responsibilities:

* Responsible to answer the phone within three rings.
* Assist in weekly payroll and scheduling responsibilities.
* Perform daily and monthly inventories.
* Audit associates on Moments of Service Standards on a regular basis.
* Ensuring proper tray set up procedures.
* Monitor guest room floors to ensure a successful day to day operation.
* Participate in menu planning and room service specials.
* Participate in Room Service sales promotion.
* Monitor and respond appropriately to feedback from guests.
* Be creative with enhancing or upgrading amenities.
* Create amenities for sales promotion.
* Perform all necessary cashier duties when needed.
* Examine food and beverage preparation.
* Participate in interviewing and training of new associates.
* Must follow prepared scenario to encourage upselling.
* Give the approximate time of delivery for the order.
* Prepare payment of checks.
* Knowledge of food menu and wine list.
* Know and adhere to all liability laws.
* Printing of reports at the end of the shift and banking out.
* Must have knowledge on  maintaining, and stocking and ordering product.

Qualifications:

* Must have previous Food & Beverage experience, preferably in hospitality.
* High School or GED preferred.
* Must have the ability to multi task.
* Must be able to lead, develop, and train others.
* Must have strong Communication Skills.
* Strong problem solving skills preferred.
* TIPS certification required.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
			

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Omni Hotels Management Corporation

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