Imaging Clerk
US-WA-LAKEWOOD
commonspirit_careers
Req #: 408910
Type: Day
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Overview: Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area. Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care. We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose. Responsibilities: Join Our Team as a Per Diem Imaging Clerk at St. Clare Hospital! Are you a detail-oriented, customer-focused individual with a passion for providing exceptional patient care? Do you thrive in a fast-paced environment and possess excellent communication and organizational skills? If so, we encourage you to apply for our Per Diem Imaging Clerk position at St. Clare Hospital in Lakewood, WA! As a Per Diem Imaging Clerk, you will play a vital role in ensuring the smooth and efficient operation of our Imaging Department. You will be the first point of contact for patients, visitors, and physicians, providing a welcoming and supportive environment. Your responsibilities will encompass a variety of clerical, reception, and support functions, all contributing to the delivery of high-quality patient care. JOB SUMMARY: Performs a variety of clerical, reception, and support functions to ensure timely and effective day-to-day operations and communications in a specified department to ensure effective departmental operations and quality patient care. Responsibilities vary based on assigned area and may include: greeting and assisting patients at the front desk; answering telephones; taking messages; maintaining records; scanning/coping/filing charts and films; monitoring patient flow; entering billing information; directing/transporting patients to appropriate room/location; relaying accurate information. Incumbents are also accountable for: demonstrating exceptional customer service skills, attention to detail, a thorough understanding of HIPAA confidentiality rules, knowledge of medical terminology and adhering to departmental policies, procedures, standards, and protocols. ESSENTIAL JOB FUNCTIONS: * Patient Interaction: Greet patients, visitors, family members, and physicians with a warm and welcoming demeanor, efficiently addressing their needs and ensuring they are kept informed of activities and delays. Resolve or escalate patient concerns in a timely manner. * Communication & Reception: Answer telephones, screen and transfer calls, or take messages accurately and efficiently. Maintain an organized and efficient reception area. * Clerical Support: Perform routine clerical and support functions under the direction of a specified Manager, including maintaining patient records, charts, files, and films; scanning charts; making copies; preparing paperwork; obtaining authorizations and referrals; gathering demographic and insurance information; and entering billing information into appropriate systems. * Patient Flow Management: Monitor patient schedules, workflow, and activities of all modalities to assure smooth and coordinated patient flow. Transport or direct patients to the appropriate location/area. * Inventory Management: Monitor and maintain an adequate inventory of office supplies and materials, as well as any written guides or patient information. * Cultural Sensitivity & Competence: Demonstrate proper use of communication tools/materials for effective communication and understand how the culture(s) of patient populations can affect communication, collaboration, and the provision of care, treatment, and services. * Perform related duties as required. Qualifications: MINIMUM JOB QUALIFICATIONS: * One year of related work experience that demonstrates attainment of the requisite job knowledge skills/abilities. Why Join St. Clare Hospital? * Make a Difference: Contribute to a team dedicated to providing compassionate and exceptional patient care. * Flexible Scheduling: Enjoy the flexibility of a per diem position, allowing you to balance your work and personal life. * Professional Growth: Gain valuable experience in a dynamic healthcare environment. * Supportive Team: Work alongside a team of dedicated professionals who are committed to excellence.
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