Overview:
To direct and assist guest and associates with communication needs in accordance with Omni Standards
Responsibilities:
Reports to: Front Office Manager
Essential Functions:
Answer console.
Direct phone calls to appropriate Personnel.
Assist all guests and associates.
Omni Prompt Response Help Line.
Wake-up calls.
Tools and Equipment:
Telephone and keyboard, pen/pencil, photo-copying machine, computer and printer
file folders, filing cabinet, facsimile machine
Working Environment:
Interior of hotel, in normal office conditions.
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