Ibis | PM Server
US-FL-Fort Lauderdale
Omni Hotels Management Corporation
Req #: 127003
Type: Fort Lauderdale
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Overview: Be a part of the pre-opening team for the Omni Ft. Lauderdale Hotel! Opening Fall 2025, the Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel will also have over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views. To provide exemplary service all guests according to Omni standards Responsibilities: ESSENTIAL JOB FUNCTIONS: * Adhere to all Omni rules, policies, procedures, and standards * Greet guests by utilizing the All-In impression standards set forth by Omni * Set tables according to type of event and service standards as directed by leadership * Suggestively sell items and answer questions/offer suggestions on both food and beverage menu selections * Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests * Record transaction in MICROS system in a timely manner * Adhere to cash handling standards * Ensure satisfaction with each food course and/or beverage * Present accurate check to guest and process payment * Maintain cleanliness of work areas throughout the day * Station set-up and breakdown/side-work * Perform any other duties as assigned by leadership * Be pleasant, smile and greet all guests, using surnames when obtained Qualifications: QUALIFICATIONS: * Minimum 1 year serving experience * Must acquire TIPS and ServSafe certifications * Developed knowledge of wine, spirits, and beer with experience selling and presenting wines * Previous cash handling experience required * Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers * Ability to accurately and efficiently input information into MICROS * Ability to handle stressful situations, while maintaining a calm and welcoming demeanor * Ability to work cohesively with co-workers both within and outside of your department * Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment * Excellent customer service, service recovery and problem-solving skills * Must be able to work a variety of shifts, including weekends and holidays ENVIRONMENT & POSITION ANALYSIS: * Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. * Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms * Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments TOOLS & EQUIPMENT: * Micros terminal, printer, food and beverage items Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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