Overview:
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.
Responsibilities:
* Provides evaluation and implementation services for new products, technologies and solutions to address corporate business requirements.
* Works beyond the routine utilizing specialized knowledge and analysis of multiple variables.
* Has a thorough and comprehensive mastery of supported platforms/products and environments.
* Project assignments can be large in scope but are typically of medium complexity.
* Participate in projects associated with the enhancement, upgrade/patching, or implementation of new or existing technology solutions.
* Assist with strategic planning activities (capacity planning, process improvement, maintenance, upgrade and end-of-life planning, roadmap development)
* Identify technical innovation and process improvement opportunities.
* Utilize standard tools and methodology to develop systems and support performance metrics.
* Perform technical mentoring and cross training with other team members.
* Demonstrate a basic knowledge & expertise with CommonSpirit Health business processes and routines.
* Remote eligible.
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
Qualifications:
* BA or BS in Computer Science, Technology, or Business discipline or equivalent experience is required.
* Minimum of 4 years of professional experience in an IT technical or infrastructure field is required
* 3-7 years of professional experience in an IT technical or infrastructure field is required.
* Provides evaluation and implementation services for new products, technologies and solutions to address corporate business requirements.
* Works beyond the routine utilizing specialized knowledge and analysis of multiple variables.
* Has a thorough and comprehensive mastery of supported platforms/products and environments.
* Project assignments can be large in scope but are typically of medium complexity.
* Participate in projects associated with the enhancement, upgrade/patching, or implementation of new or existing technology solutions.
* Assist with strategic planning activities (capacity planning, process improvement, maintenance, upgrade and end-of-life planning, roadmap development)
* Identify technical innovation and process improvement opportunities.
* Utilize standard tools and methodology to develop systems and support performance metrics.
* Perform technical mentoring and cross training with other team members.
* Demonstrate a basic knowledge & expertise with CommonSpirit Health business processes and routines.
Citrix
* 3+ years' experience managing Citrix infrastructure, including Citrix Virtual Apps and Desktops
* 2+ years' experience deploying Citrix updates, patches, and upgrades.
* 2+ years' experience configuring and managing PVS images for servers and VDI
* Knowledge of Citrix policies, profiles, and configurations.
* Participates in capacity planning and performance tuning activities.
* 2+ years' experience creating and maintaining technical documentation for Citrix infrastructure components and procedures
* Ability to mentor and train junior team members
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