IT Systems Administrator I
US-CO-Englewood
Attract-careers1
Req #: 92220
Type: Fulltime-Regular
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Overview: Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow. Responsibilities: The MacOS System Administrator is responsible for maintaining Enterprise-wide device policies and OS software for all Apple desktop and laptop configurations in our environment. We enable end user MacOS configurations for use in various corporate/remote office locations nationwide and internationally. This position plays a critical role in the overall end-to-end device management lifecycle. Key Responsibilities: * Manage and administer all Apple hardware, including software packaging, QA testing, deployment, issue resolution, and support for IT and new use cases. * Develop automation tools for tasks like device staging, app distribution, troubleshooting, and other UEM activities. * Proactively monitor, maintain, and tune systems for maximum uptime, leveraging automation where possible. * Collaborate with vendors to enhance software/hardware, resolve bugs, and implement business-requested features. * Lead change request management for app approvals, updates, security policies, and monthly patching cycles. * Provide enterprise-wide training, mentorship, documentation, and process improvements; serve as top-tier escalation for Apple systems issues. Qualifications: Education and Experience: * Bachelor's degree from four-year college or university in technical/scientific discipline * 2+ years experience as an Apple system administrator in an enterprise environment and seen as the go-to expert in an area of specialization with an increasingly strategic mindset Skills and Qualifications: * Expert in Apple macOS systems and MDM tools such as JAMF, Munki, Workspace One, and Apple Business Manager. * Skilled in scripting, network protocols, and security technologies including Bash/Python, AD, Cisco ISE, certificate authorities, and SSO integrations. * Strong analytical, problem-solving, and project management capabilities, with a proactive and results-driven mindset. * Excellent written and verbal communication skills, with a customer-focused approach and experience presenting to various audiences. * Adept at cross-functional collaboration and navigating all levels of an organization, from support teams to executive leadership. * Self-motivated and adaptable, with a high level of curiosity, initiative, and the ability to create, maintain, and improve technical documentation and procedures. Visa sponsorship not available for this role
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