IT SUPPORT TECHNICIAN
US-PA-Canonsburg
careers
Req #: 21891
Type: Contract
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Overview: Location: Onsite in Bridgeville, PA (Tuesday - Saturday 11pm - 7am) Job Type: Full Time / Contract to Hire Work Authorization: No Sponsorship The A.C.Coy Company has an immediate need for an IT Support Technician. Ideal candidates must have 5 -10 years of prior Service desk or Operations support experience. Must be able to work third shift (11pm -7am). Responsibilities: * Operations team provides 24X7X365 on-site support * Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified * Perform equipment/network/fiber/copper installs and decommissions * Handle production changes and system turnovers * Third shift (11pm - 7am) Tuesday - Saturday Qualifications: Education: * Bachelor's degree - Preferred Experience Required: * IT Service Desk or Operations support - 5 -10 years * Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 5+ years * Installation and decommissioning of equipment/network/routers/servers - 1+ years * Documentation experience - able to provide detailed write up of problem and resolution - 5+ years
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