IT PRODUCT MANAGER - EXTERNAL - REMOTE
US-PA-Pittsburgh
careers
Req #: 21721
Type: Contract
|
||||||||
|
||||||||
Overview: Location: Remote Job Type: Full Time / Contract Work Authorization: No sponsorship The A.C.Coy company has an immediate opening for an IT Product Manager - External. Ideal candidates must have 3-5 years of experience supporting company external communication technology products (website and newsletter platform) for a global organization. Responsibilities: * Manage day to day operations and administration of global external communications products - Emphasis on coordinating customer requests and support activties (bug fixes and enhancements) * Manage the customer request system and planning tools required to support and maintain daily operations, prioritize teamwork, remove roadblocks * Support company newsletter platform * Work closely with global and regional external communications stakeholders to collect and analyze requirements for projects, work requests, and change activities related to external communications technologies * Collaborate on design, architecture, availability, reliability, performance, monitoring, and security discussions with the technical product team, external communications business partners, and vendors for external communications technologies * Cultivating strong relationships with external communications business partners and technical product team members to ensure product delivery consistently meets agreed-upon objectives * Communicate new features and make recommendations on usage * Engage with IT leaders, infrastructure, and corporate security resources to ensure external communications products comply with IT best practices, standards, strategy, and laws, including data privacy, accessibility, and SEO * Facilitating comprehensive product support and advancing IT team processes to optimize product delivery across custom and purchased technologies * On-Call component to this position Qualifications: Education: * Bachelors degree in IT or related discipline - Required Experience Required: * Product management experience of external communication products (corp.websites, newsletter platform, PR or social media management) at a global level - 3+ years * Advance understanding of web development by coding through MS Visual Studio (Not solely GUI interfaces or WYSIWYG) * Extensive understanding of IDEs (Microsoft Visual Studio) * Understanding of cloud environments and deployment tools: Azure, Azure DevOps * Front end web language understanding :HTML, CSS, XML, JSON, JavaScript, jQuery * Understanding of back-end languages/frameworks: C#, .NET 6, XSLT, API's * Knowledge of newsletter platforms for email marketing and campaign management (Ex.Oracle Eloquo or comparable) * Familiarity with work management tools : Jira, Confluence, Monday.com, etc. * Demonstrated experience contributing to all stages of large-scale, enterprise-level technology implementations, particularly for new solutions * High level understanding of building responsive and mobile friendly websites * Photoshop, Google Analytics , SEO * Familiarity with SharePoint, M365, Teams, Windows
Share this job:
